Accountability and Leadership
I was recently talking to one of our new periodontal clients who was having trouble getting his team to perform their required duties. After a series of questions, it became evident that the periodontist wasn’t leading effectively as he might. This created a lack of accountability throughout the office.
One solution is to have clear job descriptions that list responsibilities and accountabilities. It is also necessary to have daily checklists for each position in the practice. Bear in mind that there are also monthly, quarterly and annual checklists that must be developed as well.
The best businesses have the clearest understanding of measureable accountability for each team member. In a world where individuals join perio practices with less training than ever before, accountability is increasingly essential.
Once this client instituted job descriptions and trained his team on their duties, his staff began performing at a far higher level.
One solution is to have clear job descriptions that list responsibilities and accountabilities. It is also necessary to have daily checklists for each position in the practice. Bear in mind that there are also monthly, quarterly and annual checklists that must be developed as well.
The best businesses have the clearest understanding of measureable accountability for each team member. In a world where individuals join perio practices with less training than ever before, accountability is increasingly essential.
Once this client instituted job descriptions and trained his team on their duties, his staff began performing at a far higher level.
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